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Terms and Conditions

1. Identification of the Owner

In compliance with the disclosure requirements set forth in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:

Owner: ATELIER HOUSE MADRID SL

Tax ID Number (CIF): B26739409

Address: Calle Castelló 73, 28001 Madrid, Spain

Email: info@atelierhouse.es

 

2. Purpose

This document governs the terms of use of the website, as well as the provision of services offered by Atelier House, including a preschool, event planning, and a café service. Access to and use of the website confers the status of user and implies acceptance of these terms.

 

3. Use of the Website

The user agrees to make appropriate use of the content, services, and facilities, in accordance with applicable law, good faith, and public order. Use of the website for unlawful purposes or in a manner that may cause harm to Atelier House or third parties is prohibited.

 

4. Services Offered

Atelier House offers a bilingual preschool (Atelier Kids), planning of children’s events and celebrations, and a café and catering service. The specific terms and conditions for each service may be detailed separately in each case.

5. Reservations, Payments, and Cancellations

Reservations must be made through the designated channels and are subject to availability. A deposit is required to confirm the reservation. In the event of a cancellation, the customer must provide sufficient advance notice, and fees may apply depending on the service contracted. Specific terms and conditions will be provided in advance. Atelier House reserves the right to cancel or modify reservations for justified reasons, offering alternatives whenever possible.

 

6. Events and Celebrations

The organization of events is subject to availability and previously agreed-upon terms and conditions. The customer agrees to comply with schedules, capacity limits, and venue regulations. Atelier House may modify organizational aspects for safety, operational, or force majeure reasons.

 

7. Preschool (Atelier Kids)

Contracting this service implies acceptance of the center’s educational, organizational, and operational conditions. Parents or guardians must provide accurate and complete information about the child. Atelier House guarantees a safe and appropriate environment in accordance with current regulations.

8. Coffee and Food

The food and beverage offerings are subject to availability and may vary. Atelier House cannot guarantee the complete absence of allergens; therefore, customers must disclose any allergies or intolerances.

 

9. Liability

Atelier House is not liable for lost, stolen, or damaged personal items, for the misuse of the facilities by customers, or for incidents resulting from external causes or force majeure.

 

10. Intellectual Property

All content on the website, including text, images, design, and branding, is the property of Atelier House or is used with the necessary rights. Reproduction, distribution, or use without express authorization is prohibited.

11. Data Protection

The personal data provided will be processed in accordance with current regulations, in particular Regulation (EU) 2016/679 and the LOPDGDD. Complete information regarding data processing can be found in the Privacy Policy.

 

12. Modifications

Atelier House reserves the right to modify these terms at any time. Any modifications will be published on the website.

 

13. Governing Law

These terms are governed by Spanish law. Any dispute shall be submitted to the courts and tribunals corresponding to the data subject’s place of residence.

 

14. Contact

For any questions or inquiries, please contact us at info@atelierhouse.es

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